Centrally located, friendly and helpful staff. This was lovely choice to spend some downtime between travels, with AC, television and WiFi working well. Excellent blackout curtains too, I might add. Walkable to nearby shopping malls.
Josephine
січень 2024 р.
Spacious rooms and terrific staff. We did have an issue with the breakfast one morning but the manager was very prompt to address the issue. He repeatedly apologized and offered to upgrade our room, which was to a lovely suite! The staff even offered to bring breakfast up to our room the next day!
Brandon
липень 2024 р.
This hotel is the most luxurous place I have stayed in! I booked our room in the last moment so we did not expect anything special. The hotel is very high so you can get a good view of Surabaya from your room. Plenty of food to choose from for breakfast. Good location-10-15mins away on foot is located the biggest mall in Surabaya where you can find plenty of things and cheap food. The price of the room was perfect-its cheap.
Gabriel
листопад 2024 р.
The location, the spaciousness of the room, the hospitality if the staff and various foods of Nusantara,they re all delicious ! Nearby the hotel there s a supermarket,easy to be reached by walkin and there s also Tugu Bambu Runcing as one of the city landmark.
Nino
лютий 2024 р.
Three fast lifts to connect the different floors. Exceptionally polite and attentive staff. Live music on some evenings. Located close to a main shopping centre.
Anne
листопад 2024 р.
Prime location, clean room, delicious breakfast and friendly staffs. The hotel provided us with baby cot which was in a great size for my 18mo daughter
Fionna
серпень 2024 р.
Clean, comfortable and spacious for an affordable price! The staff was also helpful and polite during my check-in process. It was a good experience with Aria Surabaya :)
Reana
грудень 2022 р.
Room were clean and spacious. The location near to city center, you can go to some of the city attraction by foot if you prefer.
Dian
вересень 2024 р.
The location was great. Close to lots of places that we wanted to visit. Value for money and allow us to check in early.
Ij
січень 2025 р.
The only hotel that I could find that could provide family room with 3 single beds. Room is spacious. Not far from Gubeng train stasiun, around 10 minutes. Breakfast was good, lots of variety. Bakso Malang Cak Man and Cwi Mie are walking distant from the hotel.
Sri
жовтень 2023 р.